Contact
We're here to help—call, email, or drop by at Lam Son Square
Contact Us
We're here to help. Whether you have questions about Vegas Club, want to make a reservation at Caravelle Saigon Hotel, or need directions to 19-23 Lam Son Square, our team is ready to assist. You can reach us by phone, email, or in person—we're located in the heart of District 1, Ho Chi Minh City, and we're easy to find.
For Vegas Club enquiries—gaming, membership, events—call +84 908 200 945. For hotel reservations, room bookings, and general Caravelle Saigon enquiries, call +84 28 3823 4999 or email hotel@caravellehotel.com. Both lines are staffed during business hours, and we aim to respond to emails within 24 hours.
Email Us
Address – Map
19-23 Lam Son Square, District 1, Ho Chi Minh City, Vietnam
How to Reach Vegas Club
By Taxi or Ride-Hailing
Ask for "Caravelle Saigon Hotel" or "Lam Son Square, District 1." Every driver in Ho Chi Minh City knows it.
On Foot
From Ben Thanh Market or Nguyen Hue Walking Street, it's a short stroll. The hotel towers over Lam Son Square—you can't miss it.
From Tan Son Nhat Airport
About 30–45 minutes by car, depending on traffic. Pre-book a transfer for a stress-free arrival.
What to Ask When You Contact Us
Not sure what to ask? Here are some common topics our team can help with:
- Vegas Club membership: How to join, benefits, and how to use your membership when booking rooms or dining.
- Getting here: Directions from the airport, taxi tips, and walking routes from nearby landmarks like Ben Thanh Market or Nguyen Hue Walking Street.
- Events and promotions: What's coming up at Vegas Club and Caravelle Saigon Hotel.
- Room bookings: Availability, rates, and Vegas Club member discounts at Caravelle Saigon Hotel.
- Dining reservations: Restaurant availability and how to use Vegas Club dining rewards.
- Responsible gambling: Resources and support for safe, enjoyable play.
Our team is trained to answer questions in English and Vietnamese. If you're planning a special occasion—a birthday, anniversary, or group visit—let us know and we can help you plan.